Orders & Shipping
Do you ship internationally?
Yes, we ship worldwide. Shipping rates are calculated at checkout based on your location.
How long will my order take to arrive?
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Ready-to-Wear: 3–7 business days
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Bespoke/Custom Orders: 2–4 weeks depending on design complexity
You will receive tracking details once your order has been dispatched.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link.
Products & Sizing
How do I find my size?
Please refer to our size guide on each product page. If you’re unsure, contact us — we’re happy to help you find your perfect fit.
Do you offer custom sizing?
Yes. Many of our pieces are available in custom measurements. Select the “Custom” option on the product page or contact us directly for assistance.
Can I request fabric changes or modifications?
Absolutely. For bespoke or custom orders, you can request changes such as fabric choice, sleeve style, and length adjustments.
Custom & Bespoke Orders
How do bespoke orders work?
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Choose your design
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Provide your measurements
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Approve fabric choices or adjustments
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We create and deliver your custom piece
Please allow 2–4 weeks for production.
Can I send inspiration images?
Yes! You can send reference images to help guide your bespoke design. We’ll advise on what’s possible.
Returns & Exchanges
What is your return policy?
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Ready-to-Wear: Returns accepted within 14 days of delivery (unworn, unwashed, with tags).
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Custom/Bespoke Items: Non-refundable due to personalization.
How do I start a return?
Email our customer care team with your order number, and we’ll guide you through the process.
Payments
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other available payment options shown at checkout.
Do you offer installment payments?
Yes. Installment options such as Shop Pay, Klarna, or Clearpay (based on your region) may be available at checkout.
Care & Maintenance
How do I care for my MANIA pieces?
We recommend dry-cleaning or gentle hand-washing for all handcrafted and heritage fabrics such as Aso Oke, Ankara, and Adire.
Will my garment fade?
Our pieces are made with high-quality materials, but natural dyes require careful washing. Follow care instructions for best longevity.
About MANIA by Jennifer
How long have you been in business?
MANIA by Jennifer has been crafting intentional, heritage-driven fashion for over 10 years.
What does “MANIA” mean?
MANIA is inspired by the French word “manière”, meaning manner, style, or way — reflecting our belief in expressing your identity through fashion.
Contact Us
Still have questions?
Reach out to us at [your customer service email] or via our Contact Us page.
We’re always happy to help.